Privacy Policy

Information you provide directly

• Account details: name, surname, email address, and a password (stored in hashed form; we never store or have access to your plain text password), if you create an account.
• Marketing consent: a separate, opt in checkbox at signup for occasional emails about PutWatermark. This is not required to create an account.
• Payment information: once payment integration goes live, payment will be processed by a third party payment provider. We do not store your card or payment details ourselves.

Information collected automatically

• Session and authentication data: cookies used to keep you logged in, managed through our authentication provider (Supabase Auth).
• Basic technical information standard to any web request (such as IP address and browser type), used for security and abuse prevention, not for tracking or advertising.

Your files

• Photos and most video: processed entirely in your browser. These files are never uploaded to, stored on, or accessible from our servers.
• PDFs: watermarking happens in your browser. When you export a paid (credit) PDF, the file may be temporarily uploaded so we can verify page count for billing; it is then permanently deleted, typically within minutes and no later than 24 hours.
• Longer or larger videos (exceeding what your browser can process directly) are temporarily uploaded to secure, private storage, processed, and then permanently deleted, typically within minutes of your download and no later than 24 hours regardless of whether the file was downloaded.
• Logos and signatures you upload or create are processed entirely in your browser and are not uploaded to our servers.

• To create and manage your account
• To process credit purchases and maintain your credit balance
• To send account related emails (email confirmation, password reset) and, only if you've opted in, occasional marketing emails
• To operate the server side processing path for longer/larger videos and to verify PDF page counts for credit billing
• To detect and prevent fraud or abuse (for example, unusual signup or payment activity from a single source)
• To maintain and improve the service

• Supabase: authentication, account database, and temporary storage for server processed videos and billing related PDF uploads
• Vercel: hosting and server side processing infrastructure
• Payment processing: credit purchases will be handled by a third party payment provider. PayPal and Paystack are planned options depending on region; this section will be updated when payment integration goes live.

• Account information is retained for as long as your account exists. If you never make a purchase, we retain your account for marketing purposes only if you've opted in, and only for a limited period of inactivity, after which we'll either ask if you'd like to stay subscribed or remove your information.
• Uploaded files are never retained, with the sole exceptions of temporary server side video processing and temporary PDF uploads for credit billing, each deleted within 24 hours at the absolute latest.
• Credit transaction history is retained for accounting and support purposes.

• Access: request a copy of the personal information we hold about you
• Correction: ask us to correct inaccurate information
• Deletion: request that we delete your account and associated data. You can initiate this directly from your account settings; deletion requests are actioned within 30 days.
• Withdraw marketing consent: unsubscribe from marketing emails at any time, without affecting your ability to use the service
• Opt out / non discrimination: where applicable under laws such as the CCPA, you will not be treated differently for exercising your privacy rights